SMS / Text Messaging Terms & Consent

Yantavo (“we,” “us”) operates a private operations platform for our staff and our authorized business clients. We send SMS text messages only to people who have an account on that platform and who have provided their mobile phone number. These are transactional, account-related service messages — we do not send marketing or promotional texts.

• One-time verification / password-reset codes for signing in to your account
• Order status updates (order received, in production, ready for pickup)
• Delivery and pickup notifications
• Low-stock and other operational alerts relevant to your account

We do not send marketing, advertising, or promotional messages.

We text you only after you have personally agreed to it. There are exactly two ways to give that agreement, and both require you to tick a box that is never pre-checked:

1. Our public sign-up form at app.yantavo.com/sms/opt-in, where you enter your own mobile number and check the consent box.
2. Inside your account, when you add a mobile number you are shown the same consent box next to it and must check it yourself.

The exact sentence you agree to is: “I agree to receive text messages from Yantavo at the mobile number I provided, including order status, ready-for-pickup, and delivery notifications. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to unsubscribe. Consent is not a condition of purchase.”

Agreeing to receive texts is separate from accepting these terms or our privacy policy, and it is not a condition of any purchase or of using your account — every notification we send by text is also available by email. Nobody can opt you in on your behalf: a manager or administrator can type a number into the system, but that number receives no text messages until the person holding it checks the consent box themselves. We keep a dated record of each consent, including the exact wording shown at the time.

Message frequency varies and depends on your account activity (for example, a text is sent when you request a sign-in code or when one of your orders changes status).

Message and data rates may apply, depending on your mobile carrier and plan.

You can opt out at any time by replying STOP to any of our text messages; you will receive one confirmation message and then no further texts. For help, reply HELP to any message, or contact us at support@yantavo.com.

We do not sell, rent, or share your mobile phone number or your text-messaging consent with third parties for their own marketing. Your number is used solely to deliver the account-related messages described on this page and is shared only with the messaging provider that transmits them on our behalf. No mobile information is shared with third parties or affiliates for marketing or promotional purposes.

Yantavo
support@yantavo.com